Privacy Policy

Mobisheba takes your privacy seriously, and we are committed to maintaining the privacy of the personal information that you provide to us. This policy explains our information practices for Mobisheba users in the Bangladesh and how we process your information to provide our services. By using Mobisheba you acknowledge that the terms and conditions in this Privacy Policy will apply to you, as well as to any information that you provide us. Please take the time to read through this Privacy Policy to get acquainted with our practices.

We sometimes use capitalized terms in this Privacy Policy; if they’re not defined here, they’re defined in our Terms of Service. Mobisheba, LLC provides the Mobisheba service to users in the Bangladesh. We will use Mobisheba throughout this Privacy Policy when referring to the Mobisheba communication service that Mobisheba, LLC provides through applications that we offer on various mobile operating systems and on Windows and Mac personal computer operating systems (collectively, the “Service”).

1. Information We Collect, and How We Use It.

We must collect some of your personal information to provide, support, improve, and market the Mobisheba service. Some of the ways that we may collect personal information include information that you provide us directly; information about you that we automatically collect from log data, IP addresses, and aggregated user data; cookies; information that you give us about your friends; and your chat histories.

a. Types of Personal Information we collect

i. Information that you provide us directly

What is it?

Information you give us when you register an account (“Account Information”). We use your mobile phone number as your account identifier, and you will need to provide it to create an Mobisheba account. You also have the option of providing your first and last name, and a username in your profile;

Information that you post on your Mobisheba user profile (this might include profile pictures, and other information) (“Profile Information”);

Content that you share with other Mobisheba users on the Service, including message, photos, and videos; as well as list of members in your chat groups (“Message Information”).

Information you give us during any support and feedback communications via email, postal mail or chat.

How do we use it?

To enable you to access and use the Service, including to manage user information and accounts;

To contact you to answer requests for customer support or technical support;

To customize your experience, to conduct research and development to test and introduce new features and products, and to improve and monitor the effectiveness of our Service.

To enforce our Terms of Service;

For any other purposes that we specifically communicate to you when we collect that information with your consent, or for which we have a legitimate interest, such as direct marketing, individual or market research, or anti-fraud protection; and

To market our products and services and to provide you with materials about offers, products, and Services that may be of interest, including new content or Services, including tailoring content, advertisements, and offers, and to notify you of offers, products and services that may be of interest to you, for other purposes disclosed at the time that you provide your information, or otherwise with your consent.

You may opt-out of the use of your personal information, as further described below.

Other things you should know:

We may remove, at our sole discretion, any information that you provide when you register for or use the Service (such as usernames, profile pictures, names, etc.), if we believe it is inappropriate or violates any of the policies posted on our Policies page at https:/, including, but not limited to, our Terms of Service.

ii. Information that we automatically collect

What is it?

If our app has your permission, we collect contact information from your mobile address book to connect you to your friends on Mobisheba.

Third parties that provide advertising or other functionality on our Services may collect the same information about your mobile device that we automatically collect, as described above.

For users of the desktop Mobisheba app, we automatically collect your IP address;

We may collect and/or aggregate information about features of the Service that you use, the date and time of your visit, the amount of time you spend using the Services, information about the links you click, and other actions taken through use of the Services such as preferences.

When you use our live video streaming service, Mobisheba users will be able to see you, your username, your country (based on your phone number), and profile. We will store a list of your live stream followers and a list of people you follow. We may monitor live streams to improve the quality of the service and to enforce our terms of service.

Photos, videos, and posts shared via our Stories feature will be shared with your contacts on Mobisheba for up to 24 hours. If you share with “friends of friends”, your posts will be shared with “friends of friends” and possibly others depending on reshares and likes.

How do we use it?

To connect you with other Mobisheba users in your mobile device address book.

We may analyze, evaluate, and/or aggregate this information to help us understand your interests and the interests of our other users, to analyze trends, to optimize your user experience and improve the Service.

Other things you should know:

We may share aggregated information about the Service and our users, without seeking additional consent, with third parties (including, without limitation, advertisers, media, and actual or potential partners or investors) for informational, marketing, and/or promotional purposes.

b. Facial Tracking and Mapping

What is it?

When you use features that add a mask or other effects to your face when using the Service, we collect facial tracking and mapping information from you using the camera and TrueDepth API on your device.

How do we use it?

We use the facial tracking and mapping information we collect to enable facial effect features when using the Service.

Facial tracking and mapping information remains on your device and is not uploaded to our servers.

We do not use the facial tracking and mapping information to identify individuals or to target advertising. We do not share facial tracking and mapping information with third parties.

c. Mobile advertising identifiers

What are they?

Mobile advertising identifiers are identifiers used by mobile operating systems (Apple and/or Android) and made available to advertising providers to gather metrics on mobile apps (Apple’s IDFA or Google’s AAID) to help advertisers provide ads that may be more relevant to your interests.

For a list of our current advertising partners please see https:/

How do we use them?

To deliver content, including ads relevant to your interests, on the Mobisheba mobile app. Third party advertisers and advertising networks may use advertising identifiers collected from your Mobisheba app to deliver ads they believe are relevant to you in other third party apps.

Other things you should know:

Third party advertisers on the Service can access your IP address and mobile advertising identifiers. You can change the mobile advertising identifiers in your mobile device or limit advertising tracking through your mobile device’s privacy settings. For more information on how to change the advertising identifier privacy settings on your device, please visit or

d. Payment information

What is it?

If you choose to make purchases through the Services (e.g. for our premium service), we process your payments through a third-party application, such as the Apple App Store or Google Play App Store.

How do we use it?

The Apple App Store or Google Play App Store may collect certain financial information from you to process a payment on our behalf, including your name, email address, and other billing information.

e. Location Information

What is it?

When you use our Mobile App, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or coarse location if you enable location services on your device.

How do we use it?

To improve and personalize our Services and to target advertisements that may be more relevant to you.

f. Your Chat History

What is it?

We will collect, save and store all information contained in your Mobisheba chat history for up to 90 days, including your photos, voice messages, videos, sticker and missed calls. If you are a premium user, you can elect to save this information on our servers for a longer period of time. You can permanently delete your Mobisheba chat history at any time.

We will not record or save the content of your live video or audio chat sessions without your express permission.

How do we use it?

To allow you to access your chat history, photos, videos and missed calls for your own purposes.